Terms & Conditions
The terms on which you may use the Raymodaw website, and the general terms that apply to our services.
Draft for review: these terms were prepared as a starting point and cover the areas a document of this kind normally addresses. They are not legal advice. Have them reviewed by a qualified lawyer against how Raymodaw actually contracts before publishing.
Last updated: 24 August 2026 · Version: 1.0 · Governing law: Republic of Ghana
1. About these terms
These terms and conditions govern your use of the website at raymodaw.com and set out the general terms applicable to services provided by Raymodaw (“Raymodaw”, “we”, “us”, “our”), whose office is at No. 64, Mango Tree Street, Asylum Down, Accra, Ghana.
By using this website you accept these terms. If you do not accept them, please do not use the site.
Where we provide services to you, those services are governed by a separate written agreement, proposal or statement of work. If there is any conflict between that agreement and these terms, the signed agreement takes precedence.
2. Using this website
You may use this website for lawful purposes only. You must not use the site in any way that breaches applicable law or regulation; attempt to gain unauthorised access to the site, the server on which it is stored, or any connected server, computer or database; introduce any virus, trojan, worm, logic bomb or other malicious material; conduct any denial-of-service attack or attempt to disrupt the site; use automated systems to scrape or harvest content or contact details from the site without our written permission; or submit false, misleading or fraudulent information through any form on the site.
We may suspend or restrict access to the site, in whole or in part, without notice.
3. Intellectual property
Unless otherwise stated, we own or are licensed to use all intellectual property rights in this website and the material published on it, including text, graphics, logos, icons, images, layout and code. These works are protected by copyright and other laws.
You may view, download and print extracts from the site for your own internal business purposes. You may not reproduce, republish, distribute, modify or commercially exploit any part of the site without our prior written permission. The Raymodaw name and logo are our trade marks and may not be used without written consent.
4. Information on this website
The content of this website is provided for general information. While we take reasonable care to ensure it is accurate and current, we make no representation or warranty that it is complete, accurate or up to date.
Nothing on this website constitutes professional, legal, financial or technical advice on which you should rely. Any case studies, examples or indicative outcomes described on the site are illustrative and do not constitute a guarantee of the results any particular engagement will achieve.
5. Links to other websites
Where this website contains links to third-party sites, those links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss arising from your use of them.
6. Our services
Raymodaw provides information technology services including managed IT support, cloud and infrastructure services, cybersecurity, software development, systems integration, data and analytics, artificial intelligence and automation, technology consulting, project delivery and IT staffing.
The specific scope, deliverables, timescales, service levels and fees applicable to any engagement are set out in the proposal, statement of work or service agreement signed by both parties. No engagement commences until that document is signed.
7. Quotations, fees and payment
- Quotations are valid for the period stated in them, or for thirty (30) days where no period is stated.
- Fees are exclusive of Value Added Tax and any other applicable levies, which will be added where required by law.
- Unless otherwise agreed in writing, invoices are payable within thirty (30) days of the invoice date.
- Recurring managed service fees are invoiced in advance in accordance with the service agreement.
- We reserve the right to charge interest on overdue amounts at the rate permitted by law, and to suspend services where an account remains unpaid after written notice.
- Third-party costs incurred on your behalf, such as software licences, hardware, hosting and travel, are recharged as set out in the relevant agreement.
8. Client responsibilities
To enable us to deliver services effectively, you agree to provide timely access to the systems, premises, information and personnel we reasonably require; ensure you hold valid licences for any third-party software we are asked to work with; nominate a point of contact with authority to make decisions and approve deliverables; respond to requests for approval or information within the timescales agreed; and maintain your own backups of data unless backup is expressly included in the services we provide.
Where delays are caused by matters within your control, agreed timescales may be adjusted and additional costs may apply.
9. Confidentiality
Each party will keep confidential all non-public information disclosed by the other in connection with an engagement, and will use it only for the purposes of that engagement. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, or is required to be disclosed by law or a competent authority.
These obligations continue after the engagement ends.
10. Intellectual property in deliverables
Subject to full payment of all fees due, intellectual property rights in deliverables created specifically for you under an engagement transfer to you on payment, unless the relevant agreement states otherwise.
We retain ownership of our pre-existing materials, methodologies, tools, frameworks and generic know-how, and of anything developed independently of the engagement. Where such materials are embedded in a deliverable, we grant you a perpetual, non-exclusive licence to use them for the purposes of that deliverable.
Third-party and open-source components remain subject to their own licence terms, which we will identify in the relevant documentation.
11. Warranties
We warrant that services will be performed with reasonable skill and care, by suitably qualified personnel, in accordance with the relevant agreement.
Where we develop software for you, we will correct defects reported within the warranty period stated in the relevant agreement, provided the defect arises from our work and not from modification by others, misuse, or changes in third-party systems outside our control.
Except as expressly stated, all other warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted by law.
12. Limitation of liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Subject to the above, and except as otherwise agreed in a signed agreement, we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss, however arising; and our total aggregate liability arising in connection with an engagement is limited to the total fees paid by you to us under that engagement in the twelve (12) months preceding the event giving rise to the claim.
We are not liable for loss or corruption of data except where caused by our negligence and where backup and recovery services were expressly included in our scope.
13. Data protection
Each party will comply with its obligations under Ghana Data Protection Act, 2012 (Act 843) and any other applicable data protection law. Where we process personal data on your behalf, we do so as a data processor in accordance with the terms of the relevant agreement and our Privacy Policy.
14. Termination
Either party may terminate an engagement in accordance with the notice provisions of the relevant agreement. Either party may terminate immediately by written notice if the other commits a material breach that is not remedied within thirty (30) days of written notice, or becomes insolvent.
On termination you must pay for all services performed and costs committed up to the termination date. We will provide reasonable assistance with transition, chargeable at our standard rates unless otherwise agreed.
15. Force majeure
Neither party is liable for failure or delay in performing its obligations where that failure or delay results from events beyond its reasonable control, including power or telecommunications failure, internet outage, act of government, civil unrest, industrial action, epidemic or natural disaster.
16. Changes to these terms
We may revise these terms at any time by updating this page. The version in force is the one published here at the time you use the website. Changes do not affect the terms of a signed agreement already in place.
17. Governing law and jurisdiction
These terms, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the laws of the Republic of Ghana. The courts of Ghana have exclusive jurisdiction, save that we may bring proceedings to protect our intellectual property in any competent jurisdiction.
18. Contact
Questions about these terms should be sent to:
Email: info@raymodaw.com
Telephone: +233 53 673 5911
Post: No. 64, Mango Tree Street, Asylum Down, Accra, Ghana