Make the systems you already own work together.
Replacing platforms is expensive and disruptive. More often the real problem is that your systems do not talk to each other. We build the connections, APIs and data flows that turn separate applications into one joined-up operation.
Signs you have an integration problem, not a software problem
These are the situations that most often bring organisations to us for this service. If two or three of them land, there is a conversation worth having.
- The same customer or order is entered manually into two or more systems
- Finance and operations disagree because their systems were never connected
- A supplier has told you the only fix is to replace a system that otherwise works fine
- Data is exported to CSV, edited by hand and imported somewhere else, every week
- New systems get bought and then sit in isolation because nothing connects to them
- Nobody can produce a picture across the whole business without manual assembly
What is included
The full capability. Most engagements start with part of it and grow, so you are not obliged to take everything on day one.
Integration assessment
Mapping your systems, the data that moves between them and the manual steps currently filling the gaps, with a costed plan to close them.
API development and management
Secure, documented, versioned APIs, with gateway management, authentication and rate limiting where volume requires it.
Middleware and iPaaS
Integration platforms that orchestrate data flows between applications with monitoring, retry logic and error handling built in.
Data synchronisation
Keeping records consistent across systems, with clear rules about which system is authoritative for which field.
Legacy system connectivity
Connecting older applications with no modern interface, through database-level integration, file exchange or robotic process automation.
Platform integrations
ERP, CRM, accounting, HR, e-commerce, payment gateways and mobile money platforms connected to the rest of your estate.
Monitoring and support
Integrations are watched continuously, with alerts when a flow fails, so you find out from us, not from a customer.
Documentation
Every integration documented so your team, or any future supplier, can understand and maintain it.
What changes for your organisation
The outcomes we hold ourselves to. We agree how each one will be measured before work begins.
- Information entered once and available everywhere it is needed
- Manual export-and-import routines eliminated
- Departments working from consistent data
- Existing systems kept in service instead of replaced prematurely
- Reporting possible across the whole organisation, not one system at a time
- Failures caught and resolved before they affect customers
How we deliver it
The same five stages apply whether this is a short assessment or a long-term managed service.
Strategy
We start with your business goals, current systems, budget and constraints, then agree what good looks like and how it will be measured.
Design
We design the solution end to end: architecture, integrations, security, data, user experience and the plan to get there safely.
Build
We deliver in planned stages with clear milestones, regular demonstrations and testing, so there are no surprises at go-live.
Secure
Security, access control, backup and compliance are built into every stage, not bolted on once the project is finished.
Support
We train your people, hand over documentation and stay on to monitor, maintain and improve the solution over time.
Common questions
Is integration cheaper than replacing a system?
Usually, and often by a wide margin, particularly once you account for migration effort, retraining and the disruption of a replacement. It is not always the answer: if a system is genuinely unsupported or holding the business back, we will say so.
What if a system has no API?
Common with older software, and still solvable. Depending on the system we can integrate at database level, use scheduled file exchange, or automate the user interface directly with RPA. The assessment establishes which is appropriate.
How do you handle security?
Every integration is designed with authentication, encryption in transit, least-privilege service accounts and full logging. Where personal data crosses systems we address the Data Protection Act implications explicitly as part of the design.
What happens when a vendor updates their system?
This is exactly why integrations need monitoring and support rather than being built and forgotten. Under a support arrangement we track vendor changes, test against updates and adjust the integration before it breaks.
Often combined with
Services that tend to be delivered alongside this one.
Software Development
Custom applications, portals, websites and mobile apps designed around how you work.
Data & Analytics
Turn scattered data into dashboards and reporting your leadership team actually uses.
Cloud & Infrastructure
Cloud migration, Microsoft 365, networks and infrastructure built for reliability.
Talk to someone who does this every week.
Book a free consultation and we will give you a straight assessment of your situation, what we would recommend and roughly what it would cost, with no obligation to proceed.